Payment Policy – Tata Toy Shop

Effective Date: December 25, 2024
Address: 11526 Long Branch Ave, Marceline, Missouri (MO), 64658, United States
Phone Number: (660) 376-2593
Email: info@tatatoyshop.com
Website: tatatoyshop.com

At Tata Toy Shop, we are committed to providing a seamless and secure shopping experience. This Payment Policy outlines the accepted payment methods, billing procedures, and payment security measures to ensure that your transactions are handled efficiently and securely.

By placing an order on our website, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We offer a variety of payment methods to make your shopping experience convenient and secure:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • Online Payment Systems:

    • PayPal
    • Apple Pay
    • Google Pay

  • Gift Cards:
    Tata Toy Shop gift cards can be used as payment for all or part of your order.

2. Payment Process

  • Order Placement:
    When you proceed to checkout, select your preferred payment method and enter the required details. All payment information must be accurately entered to ensure successful order processing.

  • Payment Authorization:
    Once payment details are submitted, we will verify the information and process the payment. If there are any issues (such as insufficient funds or incorrect details), we will notify you and request corrections before proceeding.

  • Order Confirmation:
    After payment is successfully processed, you will receive an order confirmation email containing details of your order, including a breakdown of the total price, shipping address, and tracking information once the order is shipped.

3. Billing Information

  • Accuracy of Information:
    Please ensure that the billing information provided is correct and up-to-date, including your name, billing address, and payment details. Incorrect information may lead to delays or issues with your order.

  • Address Verification:
    To prevent fraud and ensure the accuracy of transactions, we use an address verification system to compare the billing address you provide with the one on file with your card issuer. Any discrepancies may cause a delay or cancellation of your order.

4. Currency and Taxes

  • Currency:
    All transactions are processed in U.S. Dollars (USD).

  • Sales Tax:
    Sales tax is applied in accordance with the tax laws of Missouri. The applicable sales tax will be calculated and displayed at checkout.

5. Order Confirmation and Receipts

  • Order Confirmation:
    After successfully processing your payment, you will receive an email confirmation containing your order details and a summary of your purchase. This email also serves as your receipt.

  • Invoice:
    An invoice will be attached to your confirmation email. You can keep this for your records. If you require a physical invoice or a different format, please contact our customer service team at info@tatatoyshop.com.

6. Refunds, Returns, and Cancellations

  • Refunds:
    Refunds will be processed in accordance with our Return and Refund Policy. If your return is accepted, we will issue a refund to your original payment method within 7–10 business days.

  • Order Cancellations:
    Orders can be canceled within 24 hours of placement. Once an order has been processed or shipped, it cannot be canceled. Please refer to our Return Policy for information on returning items.

  • Damaged or Defective Products:
    If your order arrives damaged or defective, please contact us immediately at info@tatatoyshop.com. We will assist you in resolving the issue through a replacement, return, or refund.

7. Payment Security

  • Data Protection:
    We take the security of your payment information seriously. Our website uses advanced encryption technologies to protect your personal and payment data during transactions. All transactions are processed through a secure, PCI-compliant payment gateway.

  • Fraud Prevention:
    To protect against fraudulent activity, we may use fraud detection measures to verify your payment details. If any suspicious activity is detected, we may contact you to confirm your order details before proceeding with shipping.

8. Payment Disputes and Chargebacks

  • Chargebacks:
    In the event of a chargeback being filed with your bank or credit card issuer, we reserve the right to take necessary action to recover the funds, including legal action if required.

  • Disputes:
    If you have any concerns or questions regarding your payment, please contact our customer service team at info@tatatoyshop.com. We will work with you to resolve any issues promptly.

9. Subscription Services (If Applicable)

If you subscribe to any recurring service or subscription box, your payment will be automatically processed based on the terms of the subscription. You can modify, cancel, or manage your subscription by logging into your account or contacting us directly.

10. Customer Support

If you have any questions or need assistance with your payment, please reach out to our customer support team:

Our customer service team is available Monday through Friday, from 9 AM to 6 PM CST.

Tata Toy Shop reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Thank you for choosing Tata Toy Shop! We are committed to providing excellent customer service and ensuring a smooth and secure payment experience for all of our customers.