Sales Policy for TataToyShop

Effective Date: December 25, 2024

At TataToyShop, we are committed to providing you with the highest quality baby toys and products at competitive prices. This Sales Policy outlines the terms and conditions under which you may purchase products from our website, tatatoyshop.com. By making a purchase on our website, you agree to comply with the terms of this Sales Policy.

1. Product Availability

All products listed on TataToyShop are subject to availability. While we make every effort to ensure that the items in our online store are in stock, inventory levels may change frequently due to customer demand. If a product is out of stock, we will notify you via email or through our website.

  • Pre-Orders: Some items may be available for pre-order. In these cases, the product will be shipped once it becomes available in our warehouse. Pre-order items are subject to estimated delivery dates, which are provided on the product page.

  • Backorders: In rare cases, we may allow backorders for certain products. If you place an order for a backordered item, we will notify you of the estimated restock date and the expected shipping timeline.

2. Order Process

To place an order at TataToyShop, follow these steps:

  1. Browse and Add Products to Cart: Browse our wide selection of baby toys and add your desired items to your shopping cart. You can adjust the quantity or remove items from your cart before proceeding to checkout.
  2. Account Creation/Checkout: During checkout, you will be asked to provide your billing and shipping information. You may either create an account or proceed as a guest.
  3. Order Review: Before submitting your order, you will have the opportunity to review your purchase, including product details, quantities, and shipping costs.
  4. Payment: Payment must be made at the time of purchase. We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods as specified on the checkout page.

Upon successful payment, you will receive an order confirmation email with details of your purchase. This email does not confirm the shipment of the order but acknowledges the receipt of your order.

3. Pricing

All prices listed on TataToyShop are in USD (United States Dollar) and are inclusive of taxes unless otherwise specified. Pricing is subject to change at any time without prior notice. However, any price changes will not affect orders that have already been processed and confirmed.

  • Sales Tax: Sales tax will be applied to orders based on the tax rate of the shipping address provided. The applicable sales tax will be calculated at checkout.
  • Discounts & Promotions: TataToyShop may offer periodic sales, promotions, or discounts. These promotions may be applied automatically at checkout or require the use of a promo code. Promotions cannot be applied retroactively to previous purchases.

4. Shipping & Delivery

We offer reliable and affordable shipping services to ensure that your order reaches you in a timely manner. Our shipping process includes the following:

  • Shipping Methods: We offer a variety of shipping methods, including standard and expedited shipping. Shipping fees are calculated at checkout based on your location and selected shipping method.
  • Order Processing Time: Orders are typically processed within 1-2 business days after confirmation of payment. Please note that processing times may vary during peak seasons or promotional periods.
  • Shipping Time: Delivery times depend on your location and the shipping method selected. Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery.
  • Shipping Restrictions: We currently ship within the United States and select international locations. Please check our website for a list of countries we ship to. Shipping fees and delivery times vary by destination.

5. International Orders

For international customers, TataToyShop provides international shipping options. Please note the following:

  • Duties and Taxes: International customers are responsible for any additional customs duties, taxes, or fees that may be imposed by their country’s customs authorities. These charges are not included in the purchase price and are the responsibility of the customer.
  • Shipping Time: Delivery times for international orders may vary based on the destination. We recommend checking with your local customs office for further information on international shipping policies.
  • International Payment Methods: TataToyShop accepts payments from international customers via credit cards and PayPal. Please ensure that your payment method is valid for international transactions.

6. Order Cancellation

If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your cancellation request. However, once an order has been processed or shipped, it cannot be canceled. In such cases, you may return the item in accordance with our Return and Refund Policy.

7. Order Modifications

If you need to modify your order, such as changing the shipping address or adding/removing items, please contact our customer service team immediately. Once an order has been processed and shipped, we cannot make changes. However, you can return any unwanted items for a refund or exchange, as per our Return and Refund Policy.

8. Customer Satisfaction Guarantee

We strive to provide excellent customer service and ensure that you are satisfied with your purchase. If you encounter any issues with your order, please contact us at info@tatatoyshop.com or call us at (660) 376-2593, and we will work with you to resolve the issue promptly.

9. Payment Security

We take payment security seriously and use industry-standard encryption methods to protect your personal and financial information. We partner with trusted payment providers to ensure that all transactions are processed securely.

  • Secure Payment Methods: We only accept secure payment methods such as credit cards and PayPal, both of which offer buyer protection.
  • Data Protection: Your payment information is stored securely, and we comply with all relevant data protection laws to protect your privacy.

10. Sales Restrictions

TataToyShop reserves the right to limit or refuse sales of certain products based on availability, market demand, or legal restrictions. If we are unable to fulfill an order, we will notify you promptly and provide a full refund.

  • Product Limits: Some products may have purchase limits, especially during promotional events or high-demand periods. This is to ensure fair access to our products for all customers.
  • Legality of Products: Some products may be restricted by law in certain locations. It is your responsibility to ensure that the products you purchase are legal to import into your country or region.

11. Intellectual Property Rights

All content, images, product descriptions, logos, and trademarks found on the TataToyShop website are the property of TataToyShop and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written permission from TataToyShop.

12. Liability Disclaimer

TataToyShop is not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or services. Our liability is limited to the purchase price of the products ordered.

13. Changes to the Sales Policy

TataToyShop reserves the right to update or modify this Sales Policy at any time. When significant changes are made, we will post the updated version on our website with a revised effective date. We encourage you to review this policy periodically to stay informed of any updates.

14. Contact Us

If you have any questions regarding our Sales Policy or need further clarification, please contact us using the details below: