Shipping Policy for TataToyShop

Effective Date: December 25, 2024

Welcome to TataToyShop! We strive to provide a smooth and reliable shopping experience for our customers. This Shipping Policy outlines the terms and conditions regarding shipping for purchases made on our website TataToyShop.com. By placing an order with us, you agree to the following shipping practices.

1. Shipping Overview

At TataToyShop, we understand how important it is to receive your purchases in a timely and secure manner. Therefore, we partner with trusted shipping carriers to ensure that your toys and other products arrive safely and on time. We aim to process and ship all orders promptly.

We provide national and international shipping options, catering to the diverse needs of our customers. All orders are shipped from our warehouse located in Marceline, Missouri (MO), United States.

2. Order Processing Time

Order Processing is the time it takes to prepare and pack your order for shipment after we receive your order confirmation. Typically, processing takes 1–3 business days.

Please note that processing time does not include weekends or holidays, and this time may be extended during peak seasons, such as holidays or promotional events.

  • In Stock Items: Orders placed for products that are in stock will typically ship within 1-2 business days.
  • Back-Ordered Items: If any items in your order are out of stock, you will be notified via email, and your order will be processed once the product is back in stock.
  • Custom Orders: Custom or special orders may require additional processing time. You will be informed about the estimated processing time before placing your order.

3. Shipping Methods & Delivery Times

We offer various shipping options to accommodate the different needs of our customers:

Domestic Shipping (USA)

We provide standard, expedited, and priority shipping services for orders within the United States. Delivery times will vary based on your selected shipping method and destination.

  • Standard Shipping: Typically takes 5-7 business days for delivery.
  • Expedited Shipping: Generally arrives within 3-5 business days.
  • Priority Shipping: Arrives in 1-3 business days.

Shipping Rates for Domestic Orders:

  • Standard Shipping: Starting at $5.99
  • Expedited Shipping: Starting at $12.99
  • Priority Shipping: Starting at $19.99

Please note that shipping rates are calculated at checkout and may vary based on the weight, size, and delivery destination of your order.

International Shipping

We are proud to offer international shipping to select countries. Delivery times for international shipments vary depending on your location and the shipping method chosen.

  • International Standard Shipping: Typically takes 10-15 business days.
  • International Express Shipping: Generally arrives within 5-10 business days.

International Shipping Rates:

  • Rates for international orders are calculated at checkout based on the destination, size, and weight of your order.
  • Customs duties, taxes, and other import charges are the responsibility of the customer and are not included in the shipping costs.

Please note that international orders may be subject to delays due to customs processing and local regulations. We recommend checking with your local customs office for more information on customs duties and regulations.

4. Shipping Restrictions

While we strive to offer shipping worldwide, certain restrictions may apply based on the nature of the product, the destination country’s import regulations, or carrier limitations.

  • P.O. Box Addresses: We can ship to P.O. Box addresses for orders within the United States, but please note that certain carriers may not deliver to P.O. Boxes, especially for larger orders.
  • Restricted Items: Certain toys or items may be subject to local import restrictions, depending on the country. Please review your local regulations before ordering.

5. Shipping Address

To ensure smooth delivery, please verify that the shipping address you provide is complete and accurate. We are not responsible for delayed or undelivered orders due to incorrect shipping addresses.

If you notice any errors in your shipping address after placing an order, please contact our customer support team at info@tatatoyshop.com immediately to correct the information.

6. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track the progress of your shipment using this tracking number on the carrier’s website.

Please note that tracking information may take 24–48 hours to update after your order has been dispatched.

7. Shipping Costs

Shipping costs depend on several factors, including the size, weight, and destination of your order. The exact shipping cost will be calculated and displayed during checkout before you confirm your order.

We occasionally offer free shipping promotions for specific products or order amounts. These promotions may apply automatically, or you may need to use a promotional code during checkout.

Free Shipping Offers:

  • Free standard shipping is available for orders over $75 within the United States.
  • Free shipping on select international orders over $200 (conditions may apply).

8. Delivery Issues

While we do everything we can to ensure your order is delivered safely and on time, there may occasionally be unforeseen delays or issues during transit. If you experience any of the following issues with your delivery, please contact us immediately:

  • Lost or Stolen Packages: If your package has been lost or stolen during transit, we will work with the carrier to investigate the issue. However, please note that we are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

  • Delayed Shipments: If your shipment is delayed due to weather, carrier issues, or other external factors, we are unable to guarantee a specific delivery date. However, we will keep you informed of any updates regarding your order.

  • Damaged Goods: If you receive a damaged product, please contact us at info@tatatoyshop.com within 7 days of receiving the item. We will assist you with a return or exchange, depending on the issue.

9. Order Changes and Cancellations

Once your order has been placed, it enters the processing queue to be prepared for shipment. Unfortunately, we are unable to modify or cancel orders once they have been shipped. However, if you need to cancel your order before it ships, please contact us immediately at info@tatatoyshop.com or call (660) 376-2593.

10. Packaging

At TataToyShop, we ensure that your toys and products are packaged securely to prevent damage during transit. We use durable materials for packaging and employ practices that minimize environmental impact.

If you have any special packaging requests or concerns, please reach out to us before completing your order.

11. Customer Service

If you have any questions regarding your order or shipping, our customer service team is here to help. You can reach us via:

We strive to respond to inquiries within 1-2 business days. For immediate assistance, please call our customer service line during business hours.

12. Shipping Terms

  • Business Days: Our business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
  • Delivery Times: All delivery estimates are based on business days and may vary depending on your location and shipping method.
  • Carrier Delays: We are not responsible for delays caused by external factors, including carrier delays, weather, or customs processing.

13. Return Shipping

If you need to return an item, please refer to our Return and Refund Policy for information on how to initiate a return. The customer is responsible for return shipping costs unless the product was defective or we made an error in your order.